that An Post admitted the service was “not satisfactory”’ when he presented his findings to the com- ee veNA ‘Despite the fact that the new sorting ar- rangement in Cork has been up and running for several weeks, the slow pace of mail de- livery continues,’ Deputy Breen said.
“T decided to post letters to my constituen- cy office in Ennis from 20 locations around the county over the weekend or on Monday morning. By Tuesday, only five letters, or
one in every four, had been delivered.”
The letters, which made it through with- in 24 hours, were posted in Ballyvaughan, Scariff, Ardnacrusha, Broadford, and Kil- FW eyer
But letters posted in Kilrush, Ennistymon, Lahinch, Lisdoonvarna, Lissycasey, Killa- loe, Kildysart, Ballynacally, Cratloe, Sixmi- lebridge, Shannon, O’Callaghan’s Mills, Tulla, Miltown Malbay and Ennis failed to be delivered by Tuesday morning even though they had all been posted by 10am on Monday, with the exception of the Ennis let- ter which was posted at 5.20 pm.
“This has nothing to do with the post of- fices who play a vital role in delivering an essential service every day. This has to do with the new sorting arrangement in Cork,’ said Deputy Breen.
“It falls far short of An Post’s actual rate
of a 76 per cent next day delivery, accord- ing to their regulator, Comreg, and a target of achieving 94 per cent,” he added.
By Wednesday, a further 13 letters were delivered, giving a 90 per cent 48-hour de- livery service, but the Shannon and Miltown Malbay postings had failed to arrive.
An Post issued a statement to the Deputy stating that this week’s operational reports do highlight mail arriving into Ennis too late in the morning to be processed and delivered that same day. This results in a portion of Ennis mail being delivered a day late. This confirms the nine per cent figure for 48-hour delivery.
“We sincerely apologise to customers who are being affected by late delivery. we are working around the clock to improve the Service,’ the statement said.