This article is from page 4 of the 2014-06-24 edition of The Clare People. OCR mistakes are to be expected so download the original SWF or the rendered page 4 JPG
AN EAST Clare woman says she was treated ‘almost like a criminal’ by the HSE, when they accidentally sent her a full list of personal documentation belonging to another family earlier this year.
Noreen Keane has revealed that the Primary Care Reimbursement Service (PCRS) sent her a complete list of personal information – including banking details, pay statement and lease documents – belonging to another family in February of this year.
The East Clare woman, says she was then treated by suspicion when she reported the HSE’s mistake and paid for the documents to be couriered safely back to Dublin.
“In February I got two envelopes in my door from the HSE. One contained all of my original documents from the HSE, and the other one contained the entire documents belonging to somebody else. I couldn’t believe it,” she said.
“They had sent me somebody’s tax returns, their lease, their address, bank statement, pay statement, everything. I contacted them straight away and explained the situation to them.
“I was officially treated almost like a criminal and I don’t mind saying that. Even the wider situation surrounding the medical card they said that I was asking them to do something that was ‘illegal’,” she said. The Clare People contacted the HSE is relations to this story but no formal response was received at the time of going to press.