This article is from page 78 of the 2007-11-20 edition of The Clare People. OCR mistakes are to be expected so download the original SWF or the rendered page 78 JPG
THE Munster Rugby Supporters Club and An Post are carrying out separate probes in to the apparent disappearance of around 300 tickets for last Sunday’s Heineken Cup clash between Munster and Clermont Au- vergne at Thomond Park in Limer- ae
The club had to cancel and reissue the tickets when as many as 10% of tickets dispatched to members were not delivered. The club received its ticket allocation on Friday Novem- ber 9 and posted the tickets to almost
3,000 members on the same day.
Late last week however, when their tickets had not arrived by post, con- cerned members began contacting the club’s Cork office prompting an immediate investigation of the mat- ae
In an email to members last Thurs- day, the MRSC said, “Following concerns earlier this week, we had hoped that tickets would be delivered later in the week but that does not ap- pear to be the case. An Post has been contacted and the concerns of the club regarding delivery have been expressed.”
A meeting took place in Cork early on Friday morning to finalise details for the cancellation of the estimated 300 original tickets and the re-issuing and collection of replacement tickets prior to Sunday’s game at Thomond Park which, although still under re- construction, had been passed to ac- commodate 12,000 fans. Extra staff were also drafted in deal with phone calls from concerned members.
Members were then asked to col- lect their tickets at Musgrave Park in Cork or at the Munster Rugby Store on Sunday morning. Some fans had to queue for up to an hour in O’ Con-
nell St in Limerick and some still did not receive tickets in time for the game which Munster won 36-13.
The MRSC was unwilling to com- ment any further on the issue in the absence of the full facts but it is known that on Friday staff retraced their steps on the day the tickets were dispatched in an effort to locate the tickets.
Several people who had not been in a position to check their emails dur- ing the week were not aware of the problem and were too late applying for replacement tickets.
An Post has confirmed that all the
items posted by the Munster Rugby Supporters Club last week were processed for immediate delivery. “A thorough investigation was initiated following a call to a local Cork de- livery office Thursday afternoon and a senior An Post manager worked closely with the customer concerned. Everything we received, we deliv- ered’, a spokesman said.
In a follow up email to members, the MRSC said, “We wish to thank members for their co-operation in this matter and assure you we are looking into the matter in conjunc- tion with An Post.”