This article is from page 36 of the 2007-04-17 edition of The Clare People. OCR mistakes are to be expected so download the original SWF or the rendered page 36 JPG
IARNROD Eireann has apologized after commuters were left stranded in Ennis yesterday.
The scheduled 6.45am service be- tween Ennis and Limerick did not operate as planned forcing passen- gers to make their own travel ar- rangements.
A mix up in driver rostering has
been identified as the reason for the no-show.
Passengers were offered a place on a min-bus hired from a local tax1 firm after larnrod Eireann were un- able to locate a bus to bring passen- gers to Limerick.
However, many had already paid for taxis in order to catch a connect- ing train leaving Limerick for Dub- lin. Subsequent train services ran
as normal throughout the rest of the Cr MA ;
A spokesperson for larnrod Eire- ann apologized to customers for any inconvenience caused.
“We do apologise to passengers for what happened with the mix up. It was an unusual situation that I can’t remember happening before.”
He explained a mix up in the roster- ing of drivers was the reason for the
nen p.qnel oy
“It appears there was mix up in ros- ters and that there was no driver there in the morning. Inspectors in both stations contacted both Bus Eireann and local coach operators but weren’t able to get a bus at such short notice.
“They managed to get a mini-bus from a local taxi firm, but by then some people had made their own ar- rangements. That taxi left Ennis at
oer: 100 a
He added there was no further dis- ruption to services during the day.
“It was just the one service in the morning that was affected. Normally we have a back up arrangement in place either with our sister company Bus Eireann or with local operators. But it was particularly difficult to get one at that hour of the morning at such short notice.”